Hi
All system generated email, including account receivable statements, ledger statements, reports and notifications are going out from one common system level account. We have three entities in the system with eight branches, totally. Three entities are independent of each other. Default email accounts for system notifications or for any other purpose need to be company specific. We cannot use single account. In fact, we would ideally want to have branch level default account. Does Tuhund have the option of setting default system email account on branch level?
Thanks in advance
We want to auto email ledger statements to all our customers and vendors with custom content. We do not want to use default content with which emails go automatically from system. The purpose is to request customers and vendors to match the balance as per their record with our statement as on closing of 30/09/2023. The list of dynamic fields for use in PDF is there, but I do not see the list of fields that is available in the email. For this email we want to add more information in the email body and in subject so that for those parties who fined the balance correct do not need to open the PDF.
We also want to make use of the contact forms module in Tuhund so that people who want to dispute or give any other information can do so by clicking the link in the email, we we get it in actionable form in our system. Preferable auto-assign to concerned person in our company.
This will be really of great help for consolidation of our books of accounts and matching with other parties.
A quick reply will be highly appreciated. We would very much like to start sending account statements from tomorrow. We will send in batches. First all customers, then all vendors and finally all other parties.
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Hi
I wanted to know if we can integrate personal Gmail accounts also in Tuhund through POP3 and SMTP. We have social media accounts (Facebook, Twitter, Instagram, LinkedIn, etc) linked to gmail. We want to integrate with Tuhund so that we can automatically pull Inquiries and complaints from email and also link emails to respective customer and other records.
If it is possible, please guide me.
Thanks
We have a select list of customers. Just about 8 to 10. We want to block the system from auto-emailing ledger statements to them. For all other customers, it should be normal.
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