The services that you offer have to be recorded at a place where anyone who is handling the services of your company can view them and work on that. It helps the service personals to attend the service in a timely manner and do the follow-ups stringently. The services module in TUHUND helps you to keep track of the maintenance and services rendered by you at different levels by prioritizing them and attending to the requests at a faster pace. The automated service module helps you to set reminders, view alerts on maintenance intervals and accelerate customer support at faster pace than your competitors. Services module allows you to assign a service request to a service personal, view the work flow, and view the history and to close the service request. With this module you will be able to assess how fast you can get back to the customer and fix the issues and carry on the business flawlessly. This will ensure your continuous support to the customers and in return you will derive the satisfaction of meeting the customer's requirement and increase the revenue generation for your organization. On the home page of the services you can view the details of the service requests at a glance. From this page you can drill down to the specific service request and assign it to the concerned person. What more you need to automate your service requests. With TUHUND Services module you can:
- View the service request list at a glance from the Service home page
- Click on the Job Id on the service home page to view the individual service request page
- Add a new request
- Assign the service request to a service personal, see the history, view the work flow and close the request
- View the warranty list of different services and their expiry dates
