We want to auto email ledger statements to all our customers and vendors with custom content. We do not want to use default content with which emails go automatically from system. The purpose is to request customers and vendors to match the balance as per their record with our statement as on closing of 30/09/2023. The list of dynamic fields for use in PDF is there, but I do not see the list of fields that is available in the email. For this email we want to add more information in the email body and in subject so that for those parties who fined the balance correct do not need to open the PDF.
We also want to make use of the contact forms module in Tuhund so that people who want to dispute or give any other information can do so by clicking the link in the email, we we get it in actionable form in our system. Preferable auto-assign to concerned person in our company.
This will be really of great help for consolidation of our books of accounts and matching with other parties.
A quick reply will be highly appreciated. We would very much like to start sending account statements from tomorrow. We will send in batches. First all customers, then all vendors and finally all other parties.
For some of our large customers, the system is automatically charging TCS. For most such customers it is fine. It is happening for only a few. What could be the reason and how can it be fixed?
We have a select list of customers. Just about 8 to 10. We want to block the system from auto-emailing ledger statements to them. For all other customers, it should be normal.
The want Daily Bank Reconciliation record email to finance AGM directly from ERP.
From April 1 we are supposed to change any HSN or SAC code to minimum of 6 digits. Is there a fast way of doing this?
Should ERP not prevent users from adding same items from same commercial invoices to credit notes?
In PDF Templates section there is a type advance request and another type advance note. What is the difference between the two? Which one is related to the advance requisition from employees for expenses?
If we enable sending of SMS automatically to customers when tax invoice is created, will it send invoice amount to the customer or total balance?
We are entering opening balances using the form shown by Mr. Abhishek. System has created sub-ledger with name balancing account automatically. We have no such ledger in our old system. Why has Tuhund created this ledger? Is it required and will this not show as mismatch compared to our old accounting system?
When we account expense claims, we want the amount to be credited to petty cash account. Now it is credited to individual accounts for every claimer. How can we change it?
Is there a reason why we post depreciation yearly. If it is posted monthly is there a problem with that?
Commercial Invoice #: HHAG-IN11*** was accounted
I wanted to take a sales return so deleted the record in ledger but still I cant see any changes on the Commercial Invoice #: HHAG-IN11***
Please suggest how to take the sales return or where we should see it?
System should not even take the entry if any cash transaction is made more than 10,000. Can it be done?
We have so far not enabled auto-update feature for any currency in our ERP as we are unsure if the rates will be correct as wrong rates can create problems. We want to know where Tuhund gets the exchange rates from.
I had to add same bank accounts while preparing payment vouchers for different branches of our company and it resulted in 17 accounts and in actual there are only 6 accounts. Now this effects balances in bank accounts in the system.
In almost all reports of accounts receivable we have a column for finance cost. On what basis is this finance cost calculated?
Where will indent sales show in our balance sheet?
How will it appear in GST reports?
Do we have to show Indent Sales in GST?
There are 22 records in commission payables showing lock icon in place of post button. What is the reason for that?
As of now our Balance Sheet is properly configured for compliance and approved by our CA. But management has a different requirement from Balance Sheet. They want to be able to use it as a control tool in real time as all the financial data is already there. How can we configure balance sheet to meet the compliance requirement as well as be useful to the management as a tool. For filing, balance sheet as well as PNL is organized under different legal entities and we have proper drill down to get balance sheet of entire organization, a particular legal business entity (company) or a branch. For management this division is not important. They need to see the classification across entities but under different dimensions.
Can we do it ourselves without help from Tuhund support so that we can do it on continual basis as and when required?
Some ledgers take long time to load. Right now when we click on any ledger, it loads from the starting of financial year. For most ledgers it is good and they load in fraction of a second. But some ledgers like sales ledger which has thousands of entries for same day, page takes too long to load. Can we change to show one day by default and if we want we will change the date.
