Omer Al Bargouti

We want to auto email ledger statements to all our customers and vendors with custom content. We do not want to use default content with which emails go automatically from system. The purpose is to request customers and vendors to match the balance as per their record with our statement as on closing of 30/09/2023. The list of dynamic fields for use in PDF is there, but I do not see the list of fields that is available in the email. For this email we want to add more information in the email body and in subject so that for those parties who fined the balance correct do not need to open the PDF. 
We also want to make use of the contact forms module in Tuhund so that people who want to dispute or give any other information can do so by clicking the link in the email, we we get it in actionable form in our system. Preferable auto-assign to concerned person in our company.
This will be really of great help for consolidation of our books of accounts and matching with other parties.

A quick reply will be highly appreciated. We would very much like to start sending account statements from tomorrow. We will send in batches. First all customers, then all vendors and finally all other parties. 

We are ready to start giving access to some of our customers to the customer portal. Before moving on, we need the following clarifications :

1. Is there any limit on the number of customer accounts? In case there is a limit, can the limit be extended?

2. Can there be multiple accounts for different users of same company? If yes, can their access be controlled individually?

3. Is there a way of known which customer, rather which user of which customer, has logged in at what time?

I have noticed it first time that BI Dashboard keeps auto refreshing and charts keep showing latest information. It is really a great feature. We can just keep dashboard open on one of the systems.

I can see a number of parameters based on which invoice numbers are generated. In those there is also an option of including month in invoice prefix and quotation prefix, etc. Is there any value or reason why anybody would need month included in Invoice prefix? I want to know just to be sure we are not missing out on anything valuable. 

One thing I have noticed so far is that Tuhund is vast. It has so many features and so many options that it is impossible to know about all or even remember all. Every time when I think now we are using it fully, I discover more features that are very useful.

I recall seeing option of adding services that are automatically added along with products. If I correctly remember this option was in the product category screen where we can select these services. Now I am not able to find this option.

Firstly I must congratulate you. Tuhund is really the best ERP. With so many modules and so many features but still very simple and easy. Other ERPs are not even close. It has just been slightly over a month since we have started using and we are already feeling now we cannot work without Tuhund. 
One of the best features that we liked is how you seamlessly and automatically maintain revision of quotations. My query is, when a quotation is not a revision but first draft, system is automatically hiding revision number in PDF documents but the label Version stays. It is like :
Quotation Number : 1234 Revision
Is there a way to hide this Revision label also so that it becomes as follows :
Quotation Number : 1234
Quotation Number : 1234 Revision : 1
Quotation Number : 1234 Revision : 2

Before Tuhund we had 11 isolated systems for our two companies and their branches. We have several customers who were customers for more than one branches and therefore had entries in multiple systems. Now after migrating data from old systems to Tuhund ERP, we have several cases of duplicate customers in master records, many with slight difference in names. How do we delete duplicate customers?

We are entering opening balances using the form shown by Mr. Abhishek. System has created sub-ledger with name balancing account automatically. We have no such ledger in our old system. Why has Tuhund created this ledger? Is it required and will this not show as mismatch compared to our old accounting system?