Tuhund ERP Blog
Shoukath Ali
Shoukath Ali
25/08/2025 12:38 PM

Approval Workflows That Actually Work

Approval workflows are often treated as a checkbox in ERP systems. You may get a simple “approve” button or a single-stage authorisation. In practice, business processes are rarely that simple. Real-world approvals involve multiple roles, time limits, escalation rules and notifications across different channels. If these are not handled properly, the system creates more bottlenecks than it solves.

Tuhund was built to change this. Our approval engine is not just a feature — it is a full framework that adapts to your organisation’s needs.


Creating and Applying Approval Rules

Approvals in Tuhund start with approval rules. These rules are completely configurable and allow you to define what needs approval, under what conditions, and by whom. You can set rules for any kind of transaction — purchase requisitions, indents, orders, expense claims, HR requests, project activities and more.

Rules are not hardcoded. They can be created and modified by authorised users, giving flexibility without compromising control. For example:

  • A purchase above a certain value may need finance approval

  • A new vendor addition may require compliance and procurement sign-off

  • An expense claim may route through department managers before reaching finance

Once defined, these rules are automatically applied by the system. The moment a transaction meets the conditions, it enters the approval workflow.


Multi-level and Multi-stage Approvals

Real approvals often require more than one layer of review. Tuhund allows you to design multi-level and multi-stage approval flows with ease.

  • Multi-level approvals: A request can move upwards in hierarchy — first to a supervisor, then to a department head, then to finance or top management.

  • Multi-stage approvals: Different aspects of the same request can be reviewed separately. For example, a purchase order might go through technical approval, then commercial approval, then budget approval.

Each stage can include one or multiple approvers. Approvals can be sequential (all must approve in order) or parallel (any can approve, or majority must approve). This ensures that processes match your real business practice.


Escalation and Elevation

Approvals cannot be allowed to get stuck. Tuhund includes built-in escalation mechanisms:

  • Deadline-based escalation: If an approver does not act within the defined timeframe, the request is automatically elevated to the next manager.

  • Manual elevation: Approvers themselves can escalate a request to higher authority if they feel it requires additional review.

This prevents bottlenecks and ensures that decisions move forward without unnecessary delays.


Approvals on the Homepage

One of the most powerful aspects of Tuhund’s approval system is visibility. Approvals appear right at the top of the homepage, above all other tasks. This keeps them impossible to ignore and makes it clear where attention is needed.

Every user sees the requests that require their action the moment they log in, without searching through menus or waiting for reminders.


Notifications Across Multiple Channels

Approvals are not limited to the ERP screen. Tuhund pushes notifications across multiple channels so that approvers never miss an important request:

  • Email notifications for formal communication

  • SMS alerts for quick reminders

  • On-screen alerts inside the ERP for active users

  • WhatsApp messages for instant reach and convenience

This multi-channel approach ensures that even if a manager is on the move, travelling or away from their desk, they remain connected and can take action in time.


Why This Matters

Weak approval systems create frustration. Requests pile up, managers chase each other manually, and employees lose trust in the process. Instead of ensuring control, approvals become a bottleneck.

Tuhund’s approval engine ensures that workflows remain smooth, timely and transparent. It balances control with efficiency — keeping decision-making in the right hands without slowing down the organisation.


Conclusion

Approvals are a critical part of business governance. But for them to actually work, the system must handle complexity, escalation and communication seamlessly. Tuhund’s approval framework delivers exactly that:

  • Flexible rule creation

  • Multi-level and multi-stage workflows

  • Automatic escalation and manual elevation

  • Prominent visibility on the homepage

  • Multi-channel notifications

The result is an approval system that supports the organisation instead of slowing it down.

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